![]() Machines may need to be set to a Frozen State through an additional reboot to return the machine to to the protected state.Īgain, if you are still having issues please give the support team a shout to let us know at have been made aware of some customers experiencing problems where machines are not exiting the Deep Freeze Cloud Maintenance tasks. Our developers have pushed a updated file to our Cloud Services to address this issue, rebooting your computer(s) should end the maintenance tasks that are stuck. Again if you are having any issues please reach out to update us on the status of your issue. We will continue to update the status here as more infromaton is provided. Our developers are continuing to review this issue and to investigate some additional reports that where not resolved with the initial fix. If you need further assistance please feel free to reach out to us regarding this issue. This includes the Push and Launch function of the Deep Freeze Enterprise Console. If you have machines that need to be recovered immediately we have pushed a updated patch for this issue that can be run manually on the systems affected using any remote control utility, or any utility that can push a file and execute it on a remote machine. ![]() ![]() Machines may require a manual reboot back into a frozen state to fully resolve this issue. The fix may take up to 12 hrs for a machine to pick up the change and reboot out of the maintenance mode. Our Developers have pushed some additional fixes to the cloud that should resolve the rest of the machines having this issue. If you are in need of further assistance please reach out to the Faroncis support team for further help. Our developers are currently investigating to see if there are other ways that we can further automate this process and we will provide updates here as that information is made available. This can be manually configured or added using the. Customers needing to install the January 3 rd update can at this time manually set the following registry key to allow the installation of this update Key = "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Qualit圜ompat" Our QA team has been working to validate the patch and at this time we can confirm that there is no issue with the January 3 rd patches to mitigate Meltdown and Specter and the latest releases of our Antivirus product. As part of these updates a requirement was introduced that requires antivirus vendors to validate their products against the patch before the patch will properly install on workstations. On January 3 Microsoft released a security patch to help mitigate the Meltdown and Spectre vulnerabilities disclosed by a number of researchers. Additionally we will begin rolling this change out to our cloud based customers automatically over the course of January 9th, meaning that cloud customers should not have any need to apply this patch manually. Updated - JanuFaronics has released a patch utility that can be used to apply this registry key using the remote launch functions of both Faronics Core and the Deep Freeze Enterprise Console.
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